Our Return & Refund Policy

We’re so convinced you’ll love our products that we offer a 30-day risk-free money-back guarantee!

If you receive your order and are not satisfied with it for any reason, we’ll give you a full refund within 30 days of your purchase.

Sale and clearance items

Unfortunately, clearance items and sale items are NOT eligible for refunds.


If you’re not satisfied with your order, please contact us per the email address or phone number below to let us know the reason for your return.  We will send you a return label and provide you with a confirmation of your full refund if we receive your complaint within 30 days of your purchase.

If we can, we’ll try to make your order right because it’s our intention that all of our customers are pleased with our work, our service, and our products!

Contact Us

If you have any questions about this Return and Refund Policy, please can contact us:

  • By email: support@squarepaws.com
  • By phone: 1-844-5SQ-PAWS (1-844-577-7297)
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